Payment Methods

During the check-out process, you will be able to select a payment method. It is possible that not all payment methods listed below are available for your order.

Advance payment/bank transfer

If you select advance payment, we provide you with our bank details during the check-our process and deliver the goods on receipt of funds. Please note that banks can take three to four business days to process transactions. Your order will be dispatched after payment receipt.

Account holder: TES Management GmbH
IBAN: DE21 4401 0046 0398 4314 65
BIC: PBNKDEFFXXX
Bank: Postbank Dortmund
Reference: Your order number

Please make sure you make the payment to TES Management GmbH. Payments made to “English Shop” may not be processed by the bank.

Direct debit

With the placement of the order, you are granting us a direct debit mandate. During the check-out process, you will enter the account holder’s name and their bank details. Your account will be debited within three business days after placing the order. You will not receive a pre-notification. With the submission of the direct debit, we request our bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited.

Debiting the account takes place prior to shipping the goods.

Please note: Any fees charged by the bank are to be paid by the customer, e.g. fees from return debit notes due to insufficient bank balance or inaccurate bank details. Due to the high level of fraud related to direct debit payments, we will have to wait for the bank’s payment confirmation. It takes three to five business days for the bank to process the payment. After the amount has been debited from your bank account, it takes another one to two business days for the payment to be confirmed. Your order will be processed after payment confirmation. 

For data protection reasons, your bank details will not be saved in our system. Hence, you will need to enter your data again when you place another order.

PayPal and PayPal Express

With you PayPal account, you can pay via direct debit, credit card, your PayPal balance or bank transfer. During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Your order will be processed immediately.

Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process. If you do not have a PayPal account, you can register here.

Credit card

With the submission of the order, you are sending us your credit card details at the same time. We accept MasterCard and Visa.

After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card. Your order will be processed immediately.

Sofortüberweisung

After placement of the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter. Your order will be dispatched after payment confirmation.

Invoice

If you are a registered customer, you may pay for your purchase by means of bank transfer after you have received the goods together with the invoice as of your third successful order with us. Please note that all previous orders must be paid in full and in a timely manner.

Your order will be dispatched immediately after we receive it. The invoice amount is due to be paid within 14 days after receiving the order.

Account holder: TES Management GmbH
IBAN: DE21 4401 0046 0398 4314 65
BIC: PBNKDEFFXXX
Bank: Postbank Dortmund
Reference: Your order number or invoice number

Please make sure you make the payment to TES Management GmbH. Payments made to “English Shop” may not be processed by the bank.

Voucher

During check-out, you will get the opportunity to enter a voucher number and use your voucher for payment. If the voucher doesn’t cover the whole invoice amount, you will be able to select a payment method for the remaining amount afterwards.